Automotive Service Manager Resume Sample

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John Walter

Automotive Service Manager

5807732189
0015087792165
[email protected]

Dedicated and passionate car service manager with the skills of managing the workplace and handling customers. I have always been passionate about cars and to be able to manage the services we offer to car customers is not a job for me, it is like a hobby. I manage the purchase and service of car equipment for our customers. It is my duty to provide the best services and ensure convenience to customers while managing the company's benefit and operations. I am hard working and I wish to learn further in order to work better!

Education

State College

BS (Business Management) (September 2000 to May 2004)

A good student.

Wesley High

High School (July 1998 to June 2000)

Good student.
Work Experience

Real Motors

Automotive Service Manager June 2017 to Present 9 years & 1 month

I am responsible for training the customer service staff and ensuring courteous services for all the buyers and visitors.
I look after the marketing strategies and ways to improve services so that more customers walk in and become regulars.

Westside Motors

Automotive Service Manager February 2013 to May 2017 4 years & 4 months

I was responsible for business promotion through excellent service.
I ensured a gain in profit through excellent customer dealings and better marketing strategies.
I also introduced special offers and easy services which led to sales target achievements and growth in the company.

Rubin's Garage

Automotive Service Manager April 2009 to January 2013 3 years & 10 months

Worked in the garage to offer services to customers regarding sales and purchases.
It was my duty to train teams of salesmen to ensure better profits and to improve the service levels so that more customers come to the garage.
I was also responsible for increasing the number of tire purchases during 2012.

Logistics Sales Center

Automotive Service In Charge January 2005 to March 2009 4 years & 3 months

I was a passionate learner of car engines and vehicles. My responsibility was to handle all sales and purchases at the center.
I was in charge of providing services to customers and showing them the different vehicles for sale.
I communicated all the details and answered questions of the customers to satisfy them.
It was also my duty to order different parts for cars or the parts that customers required for their vehicles.
Achievements

Sales Targets

Achieved sales targets for 2014, 2015 and 2016. It was a difficult target but we were able to make sales worth $85,000. This was possible due to hard work of the sales teams and good management.

Training

I successfully trained a team of 12 people. It was to teach them about the sales, marketing and order policies. We tried our best to maximize sales and the training proved a success.
Technical Skills
  • Best Service Knowledge
  • Car Knowledge
  • Car Maintenance
  • Customer Relations
  • Communication
  • Organization
  • Engine and Accessories
  • Supervision
  • Handling Customers
  • Specifications Knowledge
  • Technical Expertise
  • Leadership
Langauges

English (US)

Native or Bilingual Proficiency

French

Elementary Proficiency
Personal Info

Relocation

Yes

Freelance Available

Yes

Nationality

United States

Date of Birth

1979/12/19

Marital Status

Married

Gender

Male

Home Address

49 Featherstone Street London EC1Y 8SY, United Kingdom

Driving License

Yes
Activities & Interests
Football
Driving
TV
Holidays
Friends
Pool
Personal Skills

Devoted

Goal Oriented

Innovative

Consistent

Productive

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