to Provide personalized assistance to VIP guests throughout their stay offering smooth arrival, registration and departure procedures. the highest standards
Drive departmental and individual goals with Butlers and record the results , Create and provide training, coaching and counselling for Butlers
Monitor and provide personalized and detailed guest service assistance to VIP guests throughout their stay offering smooth registration and departure procedures.
Nilanga Kumara
villa manager
Highly Efficient and Customer-Oriented Food And Beverage Department With 12 years Experience in Food and Beverage Hospitality Environments. Adept communicator With Team Leading and Development Skills. Forward Thinking Multi-Takes Able To Analyze Situations and Costs and Successfully Determine Profitable Outcomes.Dynamic, Creative and Extensive Operations Experience Within The Food and Beverage industry. Ability To Work Under Stress & Pressure, Build a Motivated, Skilled Team By Leading Them By Example. Always Looking For Small Details and Consistency is My Priority To Maintain High Service Standards .
Education
Food and Beverage Hotel Management, SriLanka
Hotel Management F&B (May 2000 to May 2002)
Dvapatiraja College Galle
GCE Advanced Level (February 1996 to January 1999)
Work Experience
HARITHA VILLAS + SPA HIKKDUWA SRILANKA .(PRE OPENING )
BUTLER SUPERVISOR & IN CHARGE OF FOOD& BEVERAGE DEPARTMENT May 2017 to Present 9 years & 2 months
CINNAMON PALACE HOTEL ,SRILANKA (preopening
HOTEL OPERATION MANAGER November 2016 to December 2017 1 year & 2 months
Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
Specialized in training and motivating new staff regarding their work and responsibilities.
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
Specialized in training and motivating new staff regarding their work and responsibilities.
VILLA REPUBLIC HOTEL SRILANKAN. (PREOPENING)
IN CHARGE Food and Beverage Department. January 2013 to November 2014 1 year & 11 months
Utilized a continuous improvement approach to ensure a high quality
Achieve maximum profitability and over-all success by controlling costs and quality of service.
Attendance and participation of weekly meeting Department Head meeting.
Achieve maximum profitability and over-all success by controlling costs and quality of service.
Attendance and participation of weekly meeting Department Head meeting.
THE RITZ CARLTON HOTEL & SPA KINGDOM OF BAHRAIN
SUPERVISOR FOOD & BEVERAGE DEPARTMENT January 2013 to November 2014 1 year & 11 months
Food and Beverage Department . operation in order to maintain high standards of F&B quality service
create and execute plans for department sales, profit and staff development;
prepare reports at the end of the shift/week, including staff control, food control and sales;
create and execute plans for department sales, profit and staff development;
prepare reports at the end of the shift/week, including staff control, food control and sales;
BANEYANTREE HOTEL & SPA KING DOME OF BAHRAIN (PREOPENING)
SUPERVISOR FOOD & BEVERAGE DEPARTMENT. January 2007 to December 2012 6 years
Maintain knowledge and ensure compliance with departmental policies and standard service procedures. Supervise efficient upkeep of tools through proper usage of equipment and devices.
Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.
Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.
MOVING PIC HOTEL& SPA KINGDOM OF BAHARAIN.
WAITER FOOD & BEVERAGE DEPARTMENT. January 2006 to January 2007 1 year & 1 month
Set up for events by putting out tablecloths and place settings, and setting up a buffet
Maintain high standards of safety and cleanliness
Perform cleaning tasks and breakdown of servic
Maintain high standards of safety and cleanliness
Perform cleaning tasks and breakdown of servic
THE RITZ CARLTON HOTEL & SPA KINGDOM OF BAHRAIN.
BANQUET WAITER FOOD & BEVERAGE DEPARTMENT August 2004 to December 2005 1 year & 5 months
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
Deliver beverages and food in a timely manner.
Sets up tables in accordance with Restaurant policy.
Deliver beverages and food in a timely manner.
Sets up tables in accordance with Restaurant policy.
REEF COMBER HOTEL & SPA HIKKADUWA SRILANKA.
WAITER FOOD & BEVERAGE DEPARTMENT . January 2003 to October 2004 1 year & 10 months
Maintains cleanliness and mise-en-place level at working station and service pantry for smooth operation.
Sets up tables in accordance with Restaurant policy
Follows correct sequence of service outlined in the Standard Operating Manual.
Sets up tables in accordance with Restaurant policy
Follows correct sequence of service outlined in the Standard Operating Manual.
CORAL ROCK BEACH HOTEL,SRILANKA.
WAITER FOOD & BEVERAGE DEPARTMENT January 1999 to August 2002 3 years & 8 months
Providing excellent wait service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
award
Wine and beverage ,spirit
Hospitality Training By Ronnelfeldt
Food Safety And Hygiene Course
Dubai.Johnson diverse y
Cleaner Dining & Convenient Cooking for a Safer kitchen
High Stand of Excellence for The Month
BEST EMPLOY OF THE MONTH
Technical Skills
- Sales Control Systems
- Quantitative Reasoning
- Confident
- Lead Generation
- Market Research
- Business Research
- Business Plans
- Sales Management
- Sales Calls
- Customer Relations
- Hardworking
- Microsoft Office ,Power Point,
- Time Management
Langauges
English (UK)
Professional Working ProficiencyHindi
Limited Working ProficiencySinhalese
Professional Working ProficiencyPersonal Info
Relocation
YesNationality
Sri LankaMarital Status
MarriedDate of Birth
1983/01/15Gender
MaleDriving License
YesHome Address
49 Featherstone Street London EC1Y 8SY, United KingdomFreelance Available
YesActivities
& Interests
Cycling
Pool
News
Gym
Cricket
Meet People
Personal Skills
