Managing the repair, maintenance and installation of desktops, laptops and unit computers and printers. All electronic and technical equipment is maintained and kept in working condition by my team.
I am also responsible for leading the team to reach their targets of installation or repair work within the given period.
Sylvester Dune
Desktop Support Executive
Efficient, energetic and hardworking desktop support executive with experience of installing and maintaining systems for offices. I have been delivering quality service and have added significantly to speedy operations of various organizations. I have worked as a team member and also independently to provide maintenance and repair work needed for technical efficiency and revenue growth. I wish to work for bigger organizations so I can polish my skills and in return contribute to the company positively.
Date of Birth1980/03/12
Freelance AvailableYes
Marital StatusMarried
NationalityUnited Kingdom
RelocationYes
Work Experience
(June 2013 to Present)13 years & 1 month
Novelty Computers Ltd.
Desktop Support Executive
(October 2007 to May 2013)5 years & 8 months
Systems Tech Ltd.
Desktop Support Assistant
Responsible for recommending installation of programs on computers according to the need of the end user.
I was responsible for looking over the maintenance, repair as well as upgradation of existing systems. I led a team of desktop support associates to see that all computer systems in the offie were working fully and providing fast and useful applications to users.
I was responsible for looking over the maintenance, repair as well as upgradation of existing systems. I led a team of desktop support associates to see that all computer systems in the offie were working fully and providing fast and useful applications to users.
(September 2002 to August 2007)5 years
Global Communications Ltd.
Desktop Associate
Responsible for carrying out the task given by the desktop support executive. Looking over the maintenance and system set up was my duty.
I was responsible for weekly checks and security network. I used to keep an eye on the security checks and usage of each end user to ensure that the system worked fast and reliably.
I was responsible for weekly checks and security network. I used to keep an eye on the security checks and usage of each end user to ensure that the system worked fast and reliably.
Education
(August 1998 to March 2002)3 years & 8 months
Duke College
Bachelors Computer Programming - Marketing
(September 1995 to May 1998)2 years & 9 months
Duke High School
High School Degree - Management
Technical Skills
- Solutions
- Applications Support
- Security and Checks
- Customer Relations
- Repair and Update
- Installation
- Desktop Customization
- Time Management
- Service
- Regular Observation
Languages
German
Elementary ProficiencyEnglish (UK)
Native or Bilingual ProficiencyAchievements
Professional achievements
Personal Achievements
Personal Skills
- HTML
- System Security
- Management
- Authorized Desktop Support
- Troubleshooting
- Maintenance
- Repairs
Activities & Interests
Meet People
Pool
Travelling
Music
Games
Web Surfing
Singing
Cycling
