Have been serving guests for more than a decade and know the regular guests by name. I look after personal needs and ensure that the room service is efficient. I also look after the reminder calls such as alarms and meeting schedules of guests. Booking tickets for city tour or arranging rides for guests is also my responsibility.
Taking care of the rooms and ensuring clean, pleasant rooms for guests is my duty. I kee a check on the guests and make sure all their requirements are met properly.
Linn Dash
Guest Service Agent
Enthusiastic and hospitable with good experience of customer service. Working with an efficient team and keeping each member active. Dedicated and possessing good communication skills enabling customers to be able to share their concerns and improve their experience. Taking care of accommodation and finding ways to improve the standards and customer relations. Providing the best experience within the budget of customers.
Marital StatusMarried
Date of Birth1980/03/12
Freelance AvailableYes
RelocationYes
NationalityUnited Kingdom
Work Experience
(June 2006 to Present)20 years & 1 month
Green Way Hotel
Guest Service Agent
(February 1996 to May 2006)10 years & 4 months
Chinese Dragon Hotel New Jersey
Guest Service Agent
Experience of customer service and assisting guests to make their stay pleasurable. I was responsible for hiring cabs, setting reminders and assisting guests around the hotel.
I was also responsible for setting the schedules for tours and trips to the zoo or New York City for foreigners and local guests.
I was also responsible for setting the schedules for tours and trips to the zoo or New York City for foreigners and local guests.
Education
(August 1993 to March 1996)2 years & 8 months
Danish School for Hotel and Tourism
Diploma Hospitality - Marketing
(September 1990 to May 1992)1 year & 9 months
International Studies School
GCE Advanced School - Management
Technical Skills
- Sales Calls
- Advertising
- Lead Generation
- Sales Control Systems
- Email Marketing
- Customer Relations
- Business Plans
- Social Media Marketing
- Sales Management
- Strategy Development
Languages
Spanish
Elementary ProficiencyMandarian
Native or Bilingual ProficiencyEnglish (UK)
Professional Working ProficiencyAchievements
Achievements
Hotel Renovation Assistance
Personal Skills
- Hospitality
- Amicable
- Enthusiastic
- Energetic
- Observation and Timely Solution
- Delivering Results
Activities & Interests
Meet People
Reading
News
Galleries
Eating
Gym
Gardening
Socialising
