Ned Donahue
Night Auditor
Energetic, hard working and a vigilant account person with experience of front desk responsibilities and night shift vigilance. I have been working for the reception desks of several hotels. My aim has always been to deliver the best service while using my skills and making the most of my shift hours. I look after accounts as well as front desk duties with care and detail. So far, I have proved my worth as an accountant and a customer service provider and I wish to do the same in future for other organizations that may provide bigger challenges.
Accounting Academy
Diploma Accounting (September 2001 to May 2002)
Robin Secondary School
GCE Advanced Level (August 1999 to May 2001)
Charles Hotel
Night Auditor February 2014 to Present 12 years & 5 months
I am also responsible for balancing cash register with the cash reciepts and paid bills.
I look after guest needs and requests during shift hours. I am also responsible for preparing check out applications and schedule guest room reservations made on phone.
London Inn
Night Auditor April 2009 to January 2014 4 years & 10 months
I was responsible for greeting the guests and reserving rooms. I also attended calls and prepared check out request forms scheduled for the next day.
Balancing credit card reciepts to bank deposits was my primary duty. I had to prepare daily balance sheets.
Free Will Inn
Night Auditor January 2003 to March 2009 6 years & 3 months
I was also responsible for creating balance sheets for daily transations and getting card payments redeemed.
I was also responsible for performing all the front desk duties such as recieving calls, making reservations and taking care of the reception area.
Hotel Summer Fiesta
Awarded Best Accounts Employee
- Phone Reservations
- Guest Complaints Processing
- Customer Relations
- Room Reservation
- Attending Calls and Queries
- Guest Greeting
- Credit Card Payment Procedures
- Accounting
- Balance Sheets
- Guest Safety
