Quality Assurance Manager Resume Sample

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Ali Rehman Zaki

QUALITY MANAGER

+92 300 2016171
www.linkedin.com/in/ali-rehman-zaki
+92 333 3647782

I am a Quality Assurance and Food Safety Professional with over 14 years of experience working with top MNC FMCG giants, Coca-Cola, Unilever and Mondelez International. I'm certified Internal Auditor for ISO 9001:2015, EMS 14001, OHSAS 18001, FSSC 22000 and have practical knowledge of HACCP, AIBI, GMP, HALAL, GLP, GWP, 5S, Integrated Pest Management, Sanitary Design of Equipment, Sanitation Controls, SPC and SAP QM module. My goal is to leverage this experience, continue to deliver in challenging environment and lead a large scale team spanning across multiple locations or geographies in next five years.

Education

University of Karachi

B.S in Applied Chemistry (January 2007 to December 2010)

Four years Bachelors degree in Industrial Chemistry with specialization in Food Technology
Work Experience

Coca-Cola CCI

Senior QSE Manager (multi-sits) April 2018 to Present 8 years & 3 months

Manage QSE function for the development and effective implementation of QSE procedure as required by the Coca-Cola Company. Ensure that the product is fit for purpose and meets both external and internal requirements, including legal compliance and customer expectations both at manufacturing plants and co- packers.
Responsible for managing all the internal and external certifications i.e. KORE Audit by TCCEC, QMS, EMS, OHSAS and FSSC 22000 along with compliance to all local regulations.
Responsible for managing overall GMP and food safety of the plant and co-packers and ensure syrup manufacturing, water treatment and waster water treatment plant operations as per KORE requirements.
Responsible for managing consumer and customer complaints along with implementation of corrective actions and drive all the quality, food safety, environment and safety KPIs for the plant.
Partner with Design and Development to drive all innovation and renovation projects in packaging capacity for CSD and juice category across Pakistan.
Responsible for development and coaching of QSE team consist of operators, technicians, engineers and supervisors.

Almarai Infant Nutrition Company KSA

Corporate Quality Compliance & Improvement Manager September 2016 to March 2018 1 year & 7 months

Developed and implemented systems and procedures relevant to Manufacturing, Operations, Warehousing, Retail & Medical Sales, Marketing, Procurement, Exports and R&D in align with Almarai Quality Systems, ISO 9001:2015, FSSC 22000, HACCP, CODEX and AIBI.
Managed more than fifty suppliers spanning across ME and EU for ingredients and packaging material, led supplier approval and qualification of ingredients and packaging materials as per Almarai Supplier Quality Management guidelines.
Managed stringent timeline of 3 months for negotiation with suppliers on specification agreement and sign-off of ingredients required for launch of new ready to drink infant formula products along with arrangement of trial samples for material qualification at site.
Act as Risk Management coordinator for Infant Nutrition Division and responsible for review and update of divisional risk register with all the stakeholders.
Work with Central Procurement Department (CPD) in development of new suppliers for ingredient and packaging materials and developed Supplier Risk Matrix to ascertain Supplier rating and audit frequency.

Unilever Pakistan Ltd.

Site Quality Manager March 2014 to September 2016 2 years & 7 months

Implemented Unilever specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements for beverages category, includes Unilever own site and one 3rd Party Manufacturing site.
Led category transformation from FSMS to FSSC 22000, and achieved first ever FSSC certification for UL site and co-packer.
Implemented Quality Control Pillar of WCM and drive product quality improvement projects using WCM methodology. Led global “Top 5 for Zero” challenge to achieve Zero foreign matter complaint and Zero product recalls target in 2015.
Worked jointly with UL Engineering team on Project Shift involving CAPEX of 12 Mn € which has the aim to replace obsolete technology of packing machines with core design compliant technology to improve product quality. Successfully delivered installation & commissioning of high speed line with mitigation of quality and food safety risk through Design HACCP and achieved 99% CRQS for critical on-pack defects.
Led Global Project Big Bang from PK which has aim to harmonize and align SAP QM usage across all manufacturing sites of Unilever.
Worked with R&D and Supply Planning under umbrella of Project Moonlander to Introduce PLM which will provide a digital workbench to manage formulations, packaging and processing design data from concept to final specification.

Mondelez International

Quality and Food Safety Executive January 2011 to March 2014 3 years & 3 months

Developed HACCP and sanitation plan for confectionary and powdered beverages plant as per Mondelez Global QPs.
Provided support to R&D in ongoing innovation/renovation projects for both chocolates and powdered beverage category.
Led Perk Quality Improvement project regarding wafer sogginess by studying gluten content in flour using DMAIC approach and reduced absolute consumer complaints to 66%.
Professional Courses and Training

Lean Six Sigma Green Belt

By The Coca-Cola Company Euro-Asia and Middle East Operating Unit in 2022

Lead Auditor for ISO 45001:2018

Completed Certified Lead Auditor courses from SGS

IOSH Managing Safely v5

Organized by SGS Pakistan Ltd in May 2023

SL Level-II Coaching Certificate

Successfully completed level-II workshop for coaching by Blanchard in Aug 2022

Advance Production Management System

Organized by Coca-Cola CCI in 2018

Advance HACCP, Sanitary Design of Equipment and Sanitation Controls

Organized by Mondelez International EMEA Region, Dubai, UAE in 2013

Certificate for ISO 9001:2018

Two days awareness course on ISO 9001:2018

Certificate for FSSC 2000

Two days awareness course on FSSC 22000 organized by SGS
Technical Skills
  • Consumer & Customer Focus
  • Quality Management System
  • Reporting
  • Quality Auditing
  • HACCP
  • Microsoft Office
  • GMP
  • Risk Management
  • Food Safety
  • Training & Coaching
Langauges

Urdu

Native or Bilingual Proficiency

English (UK)

Professional Working Proficiency
Personal Info

Relocation

Yes

Driving License

Yes

Freelance Available

Yes

Gender

Male

Date of Birth

1989/01/20

Home Address

49 Featherstone Street London EC1Y 8SY, United Kingdom

Marital Status

Married

Nationality

Pakistan
Activities & Interests
Personal Skills

Adaptable

Communicative

Organized

Goal Oriented

Innovative

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