Quality Manager Resume Sample

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John Oliver

Quality Manager

www.example.com
871 222 1156
0016087734619

Quality manager with work experience of more than ten years. A responsible, detail oriented and hard working manager with an analytical eye. I have served several organizations and am currently seeking work with a company that can provide the daily challenges and difficult scenarios that can harness my work and enable me to deliver better.

Education

State College

BS (Engineering) (September 1998 to May 2002)

Good student.

Ruth Lynn High

High School (August 1996 to July 1998)

Good student.
Work Experience

Orange Electronics

Quality Manager June 2013 to Present 13 years & 1 month

Responsible for reducing customer returns and damage claims by 60%.
I run tests on equipment before dispatch. In case of any defects, there is a proper method of identification, reporting and permanent solution suggestion. All the sample tests and consumer feedback reports are checked by me.

Remlin Electro

Quality Manager February 2011 to May 2015 4 years & 4 months

Responsible for checking all the electric goods and testing them. I was also responsible for devising tests and doing cumulative checks in order to sample test more than one machine at a time.
I was responsible for writing weekly reports and checking equipment. All corrections were suggested in the report and weekly checks were also reported to senior management.

US Electric

Quality Analyst April 2009 to January 2011 1 year & 10 months

Responsible for checking the production units and sampling the products.
All defects were to be cleared before batch production was finished. I reduced customer claims by a significant percentage within two years of service.

ElectroProductions

Quality Assistant January 2003 to March 2009 6 years & 3 months

Responsible for checking all assembled appliances to cancel out any defects or malfunctions.
I was assigned different tasks by the quality manager and I ensured that they were finished on time.
I was responsible for looking after the production defect lists and reporting them to the production unit. A follow up to check that the defect was cleared, was also the quality department's job.
Featured Projects

Test Methods

I planned cumulative testing methods and ensured that all electric appliances were checked and the errors were fixed permanently.

Claim Reduction

Due to diligent checking, the claims of customers for refund or replacement were reduced by a significant 60%.
Technical Skills
  • Defect Correction
  • Communication
  • Running Tests
  • Report Writing
  • Task Management
  • Research Work
  • Data Analysis
  • Returns
  • Team Work
  • Analytical Reporting
  • Product Analysis
  • Defect identification
Langauges

English (US)

Native or Bilingual Proficiency

Italian

Limited Working Proficiency
Personal Info

Gender

Male

Freelance Available

Yes

Home Address

49 Featherstone Street London EC1Y 8SY, United Kingdom

Date of Birth

1980/12/12

Nationality

United States

Relocation

Yes

Marital Status

Married

Driving License

Yes
Activities & Interests
Personal Skills

Devoted

Goal Oriented

Communicative

Adaptable

Focused

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