I look over the staff members during the shift and ensure that all customers are satisfied and happy.
I also interact with customers and take feedback. This makes them feel involved and happy. I look after the stock inventory and place orders to suppliers accordingly.
Elizabeth Hurley
Shift Manager
Possessing innate leadership quality and zeal to excel. I have experience of shift management at bars and restaurants. It has taught me a lot about customer service and supervision. I have always ensured that quality work is delivered. I wish to continue management work at more established and busy service points. I am sure that I can contribute to the growth of business.
Freelance AvailableYes
Marital StatusMarried
RelocationYes
Date of Birth1980/03/12
NationalityUnited Kingdom
Work Experience
(June 2015 to Present)11 years & 1 month
Moonlight Bar
Shift Manager
(September 2013 to May 2015)1 year & 9 months
Warranty Stores
Shift Manager
Responsible for managing the shift work efficiently and ensuring that a minimum number of employees carry out the store work. For this purpose, I re-allocated the duties and this resulted in increase of 42% sales over the same quarter of previous year.
I was also responsible for excellent customer service and registering complains. If there were any irate customers, it was my duty to calm them and ensure that they leave the store satisfied.
I was also responsible for excellent customer service and registering complains. If there were any irate customers, it was my duty to calm them and ensure that they leave the store satisfied.
(December 2011 to August 2013)1 year & 9 months
The Kitchenette Restaurant
Shift Manager
Responsible for conducting daily rounds and managing placement of stock in the kitchen.
It was my duty to ensure that all the products used are fresh and all the customers are served efficiently.
I was in charge of supervising employee work and ensuring that all the restaurant work was done efficiently, while delivering best customer service. My supervision and swift working led to an increase in sales.
It was my duty to ensure that all the products used are fresh and all the customers are served efficiently.
I was in charge of supervising employee work and ensuring that all the restaurant work was done efficiently, while delivering best customer service. My supervision and swift working led to an increase in sales.
Education
(August 2007 to March 2011)3 years & 8 months
British University
Bachelors Business Administration - Marketing
(September 2003 to May 2007)3 years & 9 months
Winston Secondary
GCE Advanced level - Management
Technical Skills
- Leadership
- Innovation
- Team Work
- Report Writing
- Customer Relations
- Strategy Development
- Work Summary
- Sales Progress
- Supervision
- Efficient Service
Languages
Spanish
Elementary ProficiencyEnglish (UK)
Native or Bilingual ProficiencyFrench
Professional Working ProficiencyAchievements
Achievements
Special Courses
Personal Skills
- Pleasant
- Communicative
- Facilitator
- Knowledgeable
- Result Driven
- Independent
- Authoritative
Activities & Interests
Gardening
Taking Bath
Pool
Painting
Gym
Meet People
Cycling
Ski
