Design training courses and programs necessary to meet training needs
Ensure all training activities and materials meet with relevant organizational policy
Update training curriculum to incorporate new products, offerings & services
Sallahudin Khoso
Manager-Trainings
A seasoned Customer Services, IT & Training professional with an extensive track record of implementing System Applications (CRM), Client Centric models, Performance & KPI Management, Recruitment, Training, Talent Development, Team Management, Succession Planning, Process Re-engineering, Leads Management and creating Work Place Learning Environments to robust growth of Organization and Employees by creating value for customers.
RelocationYes
Driving LicenseYes
Home Address6A-1, Block-2 P.E.C.H.S., Main Shahrah e Qaideen, Karachi, Pakistan.
Freelance AvailableNo
Marital StatusMarried
Date of Birth1985/09/17
NationalityPakistan
GenderMale
Experience
Al Meezan Investments
Senior Manager - Training & Customer Services
(May 2015 to Present)
UBL Fund Managers
HR & Business Strategist / Unit Head - CCU
(January 2012 to May 2015)
Team formation & management of different Skill sets for client servicing
Formulated Sales/Service advisory course/sessions for prospecting & servicing clients
Developed & indulged team's to create productive and learning working environment
Formulated Sales/Service advisory course/sessions for prospecting & servicing clients
Developed & indulged team's to create productive and learning working environment
Allied bank
Training Coordinator / Supervisor Call Center
(November 2006 to January 2012)
Specialised Group Trainer for Technical/Systems Application of 150+ individuals
Develop and design Training programs, Course Materials by analyze training needs
Develop and implement Mock Training setup for Contact Centre and Branch staff
Develop and design Training programs, Course Materials by analyze training needs
Develop and implement Mock Training setup for Contact Centre and Branch staff
Education
IQRA Univeristy
MBA - Marketing
January 1970 to July 2016
KASBIT University
MBA - Human Resource
January 1970 to December 2012
University of Karachi
B. Com
January 1970 to December 2010
Professional Skills
- Counseling/Coaching
- Soft Skills Training
- Simulation Designing
- Microsoft Packages
- Communication/Interpersonal
- Training Plan/Handouts
- Training Need Analysis
- IT - Technical Expertise
- Transforming Learning Environments
- Data Analytics
- Technical Trainings
Personal Skills
- Team Player
- Initiator
- Adaptable
Activities
& Interests
Meet People
Travelling
Hill Walking
Swimming
Climbing
Socialising
Cooking
