I am responsible for attending calls and simultaneousy filling out the information form.
I try to calm down the caller while I gather as much information as possible.
We are instructed to gather all information within 2 minutes and I am quite efficient with that.
It is my duty to immediately send form to all concerned departments and make calls as well.
I am responsible for following up the cases registered.
It is my duty to update the daily calls data in the database and also report the conclusion or update of each call attended.
I make sure that the caller can trust the service and feels safe in telling all details.
RichardStevens
911 Operator
Phone:
871 222 1156
Skype:
myskype
Mobile:
0014709253867
Alert, quick and extremely diligent in gathering details within a short time. I have been a 911 emergency operator for several years and it has given me the ability to make quick judgement and act efficiently. I wish to work as an effective operator for the service and provide a safer and quick solution to people facing all kinds of emergencies.
Professional Experience
911 Emergency Center Downtown
911 Operator April 2000 to Present 26 years & 3 months
Education
Christ Church School
High School Diploma (August 1993 to May 1995)
Personal Skills
Devoted
Independent
Facilitator
Technical Skills
- Fast Thinking
- Knowledge of Basic Laws
- Alert and Attentive
- Follow Ups
- Multitasking
- Attending Phone Calls
- Filling Forms
- Intimation to Departments Concerned
- Responsive
- Detailed Listener
- Form Entries in Databse
- Fast Typing Skills
Personal
Nationality
United StatesDate of Birth
1977/03/16Driving License
YesRelocation
YesHome Address
33, Youth Hostel, New York City, NY.Freelance Available
YesMarital Status
SingleGender
MaleLanguages
Spanish
Professional Working ProficiencyItalian
Professional Working ProficiencyEnglish (US)
Native or Bilingual ProficiencyActivities & Interests
Meet People
Ski
Pool
Reading
Photography
Cycling
