Collection Manager Resume Sample

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John Mills

Collection Manager

0016803549012
johndoe

Responsible collection manager with experience in handling and collecting payable from clients and customers. I have been in the field for a long time and have learnt a lot. I wish to serve at a more secure position and use my knowledge to contribute to company growth.

Date of Birth1980/03/12
Freelance AvailableYes
Marital StatusMarried
RelocationYes
NationalityUnited Kingdom
Work Experience
(June 2013 to Present)13 years & 1 month

Hanson Bank

Credit and Collection Manager

Responsible for handling the payment schedules and contacting customers to pay the pending bills.
I was responsible for administering the collection staff and ensuring that the customers are dealt in an amicable manner.
I successfully reduced the pending payable accounts by more than 70% through prepayment and security deposit policies.
(February 2006 to May 2013)7 years & 4 months

Coral Bank Credit Card Department

Collection Supervisor

Responsible for following the financial records of the company and calling customers who have overdue payments pending.
I was responsible for visiting them and discussing the payment plans in case they found it hard to pay the company an increased amount.
I always tried to understand the clients and help them in every way possible, keeping in mind that the company did not suffer losses.
I also learnt arbitration and settlements at the job.
Education
(August 2000 to March 2004)3 years & 8 months

State College

BS Finance - Marketing

A good student.
(September 1998 to May 2000)1 year & 9 months

Wesley High

High School - Management

Good student.
Technical Skills
  • Money Handling
  • Updating Payments
  • Customer Relations
  • Payment Record
  • Independent Worker
  • Management
  • Visiting CLients
  • Conversation
Languages

Italian

Limited Working Proficiency

English (US)

Native or Bilingual Proficiency
Achievements

Course

Attended customer service course to understand how one should talk to customers when receiving payments. newlinermAttended classes for business knowledge.

Achievements

Appreciated for never missing a scheduled project. I always received payments and cheques on time.newlinermI was awarded for good service and training collection staff.newlinermAwarded for amicably settling issues with default account holders.
Personal Skills
  • Dedicated
  • Hard Working
  • Motivated
  • Pleasant
  • Communicative
  • Punctual
  • Responsible
Activities & Interests

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