Samuel McArthur
Customer Service Asociate
An energetic and knowledgeable customer service associate with the patience and pleasant disposition needed to please and convince buyers. I have been in this profession for a long time and I have dealt with numerous people. I have successfully sold hundreds of products while making people my permanent customers. I wish to sell products that may be a challenge and require a higher degree of skills.
London School of Economics
MBA (Marketing) (August 2007 to March 2009)
Trinity Secondary School
GCE Advanced Level (February 2001 to January 2003)
Sales Forever
Customer Service Associate June 2015 to Present 11 years & 1 month
I help customers decide what they want to buy and also demonstrate uses of the various products.
Edward Sales Depot
Customer Service Associate February 2011 to May 2015 4 years & 4 months
I also demonstarted use and explained benefits of home appliances.
I was also responsible for providing after sales services to regular customers.
Simon Electronics
Customer Services Associate April 2009 to January 2012 2 years & 10 months
I was also given a target for each electronic item depending on the nature of the product. I always met targets and also received rewards.
It was my duty to find permanent customers and provide after sales services as well.
UK Garments
Sales Associate January 2004 to March 2009 5 years & 3 months
I was responsible for meeting a half-yearly target of selling a number of clothes. Apart from shops I also visited people in their homes.
I was also responsible for creating market space in sales and special offer bundles at super markets.
Target Achievement
- Consumer Rights
- Customer Relations
- Sales Enhancement
- Sales Promotions
- Strategy
- Sales Plans
- Team Work
- Product Information
- Leadership
- Market Research
- Marketing
