
HelenSilvers
Assistant Restaurant Manager
Efficient, mannerful and a welcoming restaurant assistant manager with high standards of customer service. I take care of the ambiance, people as well as the service and the high number of customers has made me capable of dealing with customers under stress and time shortage. I wish to work in a big restaurant which offers all kinds of cuisine so that the customers who come are also of diverse origins. I wish to deliver excellent customer service while learning about people and improving my skills further.
The Big Ben Restaurant
Assistant Restaurant Manager June 2010 to Present 16 years & 1 month
Maintaining discipline among staff members and ensuring speedy service is my duty.
I have to research for cheaper and better ways of ordering food ingredients of good quality while maintaining lower cost.
The Ball Rom Court
Assistant RestaurantManager February 2004 to May 2010 6 years & 4 months
I was also responsible for monitoring the staff performance and was required to present a report on each staff member working with me.
The weekend buffet and desserts bar was my project and it was my duty to get the tables ready and food service efficient.
Rockland Cafe
Assistant Restaurant Manager April 1998 to January 2004 5 years & 10 months
I was also responsible for launching new items and deciding what kind of menu items to introduce each season.
It was my duty to ensure that every guest enjoyed and did not have to wait for long.
Academy of Restauranteers
Professional Customer Service and Cuisine Diploma (August 1995 to March 1997)
Rockshore Acadmy
Catering and Buffet Management Diploma (September 1993 to May 1995)
London Academy for Boys
GCE Advanced Level (February 1991 to January 1993)
Devoted
Communicative
Enthusiastic
- Cost and Budgeting
- Dining Ambiance
- Hospitality
- Customer Relations
- Leadership
- Beverage Management
- Food Management
- Supervision
- Staff Placement
- Stress Management