Desktop Support Engineer Resume Sample

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Vivian Campbell

Desktop Support Engineer

viviancampbell
444890034712

I have an experience of ten years through which I have provided operation system solutions that have helped offices speed up their work and maximize their time. I have upgraded systems and created new programs to help companies dealing with finances, HR and Employee reports. I wish to work for a big organization where I can further learn about computers and set higher standards of performance.

Personal

Nationality

United Kingdom

Home Address

45, Serene Drive, Edinburgh,United Kingdom

Driving License

Yes

Date of Birth

1978/10/10

Relocation

Yes
Achievements

Courses

Operating Systems course after completing GCE A level.newlinermComputer languages and programming course.newlinermComputer Technical course.
Personal Skills

HTML

JavaScript

Windows

HTTP, SNMP

Software Updates

Programming

Ghost Imaging

Technical Skills
  • Maintenance
  • HR Programming
  • Strategy Development
  • Accuracy
  • Planning
  • Team Work
  • Customer Relations
  • Efficiency
  • Business Plans
  • Marketing Principles
Languages

French

Elementary Proficiency

English (UK)

Native or Bilingual Proficiency
Work Experience

Jacobson Technical Support System

Desktop Support Engineer June 2014 to Present

I look after the sales and repair of desktops. In case there is any check-up required, I visit homes and offices to repair/rectify the systems. I also look after the returns in case of damage.
I am responsible for the hardware and software of desktops. I install required software and suggest peripheral equipment, if needed as per customer's requirements.

Demlar Consultancy Inc.

Desktop Support Engineer April 2012 to May 2014

Responsible for installing, upgrading and maintenance of desktop of employees. I was also looking after all the technical equipment such as printers.
In case of any problems, I had to rectify/troubleshoot in the least amount of time to ensure that office work was not hindered. I led a team of three people to help with desktops in the office, and motivating that team was my duty. I was acknowledged for introducing specialized programs to help employees deal with workload in a more organized manner.

Ericsson Systems Ltd.

Desktop Support Engineer April 2002 to January 2012

Served the company for ten years with computer support team. I was responsible for looking after the computer systems in the office space. All networking, desktops and printer functions were overseen by me. I was vigilant in doing regular checks and helping employeed with computer issues. It was my duty to ensure that all work is done at a faster pace.
I was in charge of installing, updating and maintaining all computer hardware and software.
Education

Homeland University

Masters — BS Computer Science (August 1997 to March 2001)

Grade: A+ Subjects - Computer Sciences.

Orville School for Girls

Bacholers — GCE Advanced Level (September 1995 to May 1997)

Grade: A+ Subjects - Sciences
Activities & Interests

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