I look after the front desk area and greet guests. I help them and ensure swift check ins. I also check their passports and other documents. I am responsible for keeping the lobby area decorated and clean.
I am also in charge of assisting customers with concierge, housekeeping or room service requests. I attend telephone calls and answer queries as well.
Julian Hanez
Front Desk Associate
Providing assistance to guests of the Lotus Hotel for the past nine years. I am pleasant, kind and helpful. This job is not just my livelihood but also gives me a sense of humility and fulfillment. I like to help people and be of any assistance to them. In the hotel business, I am known as courteous, kind and still very efficient. I wish to work in the same position for a bigger hotel so that I can interact with more people and learn to sere better.
Freelance AvailableYes
NationalityUnited Kingdom
Marital StatusMarried
RelocationYes
Date of Birth1980/03/12
Work Experience
(June 2008 to Present)18 years & 1 month
The Castle Hotel
Front Desk Associate
(February 2002 to May 2008)6 years & 4 months
Robert's Inn
Front Desk Associate
I was responsible for working with the front desk staff/receptionists. I greeted guests and helped them with several things such as swift luggage transportation and reserving taxi.
I also assisted all guests with general needs or queries.
I also assisted all guests with general needs or queries.
Education
(August 1999 to August 2001)2 years & 1 month
Tourism and Hotel Management Academy
Diploma-Hotel Management - Marketing
(September 1997 to May 1999)1 year & 9 months
Field Park High
High School Diploma - Management
Professional Skills
- Attending Calls
- Taking Reservations
- Guest Assistance
- Taxi Arrangements
- Reception Duties
- Concierge Coordination
- Customer Relations
- Greeting
- Special Requests of Guests
- Dining Hall Reservations
Languages
English (US)
Native or Bilingual ProficiencyAchievements
Achievements
Certified Trainer
Personal Skills
- Pleasant
- Emotional
- Empathetic
- Humble
- Polite
- Efficient
- Responsible
Activities & Interests
Guitar
Reading
TV
Gardening
Eating
Park
Socialising
Meet People
