Henry Williams

I look after all the hotel work including restaurant, dining area, room service, kitchens and cleaning.
I also check the gardens and outdoor facilities of the hotel. Gymnasium management and record of equipment is also handled by trained team that I supervise.
I train staff and ensure that world class service and customer care is provided to all guests and visitors.

I was responsible for looking after the daily operations and checking quality of work.
It was my duty to check the check-in procedures, room service, room cleaning and the handling of kitchen staff.
I was in charge of smooth laundry service and ensured that all operations and expenses were maintained.
Budgeting and managing teams was my duty. I also trained the staff and kept a thorough check on the cleaning services and round the clock services to guests in their rooms.

I was in charge of all hotel operations.
I managed the different teams and ensured that all daily operations were carried out properly. I checked the concierge services and also kept a close eye on the reception procedures.
It was my duty to welcome visitors and be present to hear if they had any complains. I also amended the mistakes and ensured better work.

I was responsible for managing the visitors for the conference rooms and restaurants in the hotel. Keeping the lobby and reception area checked was my main concern.
I had to remain present to meet with guests and welcome them. I was also responsible for answering complains or questions.
It was my duty to check the quality of service on the floor and to ensure that the reception check-ins do not take very long. Aligning the concierge was also my duty.