Administered efficient working of IT Operations team and achieved all objectives.
Monitored all change management functions and ensured compliance to business requirements.
Monitored all staff recruitment process and appraisals.
Grey Doe
IT Operation Manager
To be a successful leader in operations management where I can utilize my potential and capabilities to achieve the organizational objectives and seize the opportunities for professional development.
Education
London School of Science
MBA (Marketing) (August 2007 to March 2009)
IITT
BS(Computer Science) (September 2003 to May 2007)
CATS College
GCE Advanced Level (February 2001 to January 2003)
Work Experience
Social Champ
Operation Manager June 2013 to Present 13 years & 1 month
Sudofy
Assistant Operation Manager February 2011 to May 2013 2 years & 4 months
Analyzed design feasibility of all IT infrastructure process and operations.
Participated in change management meetings and provided consultations.
Ensured compliance to all company change control processes.
Participated in change management meetings and provided consultations.
Ensured compliance to all company change control processes.
Affinitee Inc
IT Operations April 2009 to January 2011 1 year & 10 months
Managed and implemented all service improvement programs on processes
Evaluated all plans and performed tests on disaster recovery process
Evaluated all plans and performed tests on disaster recovery process
Competencies
Key Skills
Exceptional knowledge of all Microsoft Infrastructure Servers
Remarkable knowledge of service monitoring techniques
Professional Skills
Administered employee payroll, benefits and insurance.
Technical Skills
- Data Analysis
- Supply Chain Management
- ISO 9001 & ANSI Standards
- Safety & Regulatory Compliance
- P&L Management & Cost Controls
- Design for Manufacturability (DFM
- Six Sigma & Lean Methodologies
- Turnaround & Change Management
- JIT Scheduling & Logistics
- Labor Relations & Union Negotiati
- Team Supervision & Training
Langauges
Spanish
Elementary ProficiencyEnglish (UK)
Native or Bilingual ProficiencyFrench
Professional Working ProficiencyPersonal Info
Relocation
YesNationality
United KingdomFreelance Available
YesDate of Birth
1980/11/10Marital Status
MarriedHome Address
49 Featherstone Street London EC1Y 8SY, United KingdomGender
MaleDriving License
YesActivities
& Interests
Gardening
Taking Bath
Cycling
Meet People
Ski
Pool
Personal Skills
