I look after all patients of the clinics with insurance. I am in charge of providing the best customer service and ensuring that all patients are attended properly.
I look after the records and reschedule appointmnts and follow-ups for regular patients. Sending reminders and keeping a check on all patients is my duty.
WilmaLawson
Patient Service Representative
Responsible, considerate and very helpful with all matters pertaining to health care and insurance policies, I have experience in financial analysis and planning different medical packages for consumers. I seek work in bigger medical clinic or hospital, where I can serve consumers and patients better and with better solutions. My work experience and insight of different policies can be helpful for consumers seeking assistance with medical care.
Professional Experience
Foster Clinics
Patient Services Representative June 2016 to Present 10 years & 1 month
Australian Hospital
Patient Service Representative February 2013 to May 2016 3 years & 4 months
Responsible for looking after all patients who are registered through the hospital's insurance scheme.
I was responsible for looking after the detail records, doctor appointment scheduling and creating an easy medical care plan for the patients of the hospital insurance.
I was also in charge of looking after all patients through phone calls. Answering their queries and creating simple and easy solutions was also my duty.
I was responsible for looking after the detail records, doctor appointment scheduling and creating an easy medical care plan for the patients of the hospital insurance.
I was also in charge of looking after all patients through phone calls. Answering their queries and creating simple and easy solutions was also my duty.
Sydney Health Center
Patient Service Representative April 2011 to January 2013 1 year & 10 months
Responsible for helping all patients coming through the State Insurance Company. It was my duty to attend these patients and take down their details.
I was in charge of looking at special cases and filling details in the database. I was also looking after the scheduled appointments and ensuring that all patients are attended without waiting.
I was in charge of looking at special cases and filling details in the database. I was also looking after the scheduled appointments and ensuring that all patients are attended without waiting.
Education
College of Social Sciences
Diploma Customer Service (September 2009 to May 2010)
East Side School
GCE Advanced Level (February 2007 to May 2009)
Personal Skills
Devoted
Communicative
Cooperative
Technical Skills
- Financial Risk Analysis
- Hospital Regulations
- Doctor Appointments
- Medical Care
- Customer Relations
- Business Plans
- Scheduling
- Policy Information
- Financial Solutions
Personal
Freelance Available
YesDate of Birth
1989/01/09Home Address
233, Harbor View Building, Sydney, Australia.Marital Status
MarriedNationality
AustraliaDriving License
YesGender
MaleRelocation
YesLanguages
Spanish
Elementary ProficiencyGreek
Elementary ProficiencyEnglish (US)
Native or Bilingual ProficiencyActivities & Interests
Web Surfing
Meet People
TV
Reading
News
Travelling
