Nicole Smith
Personal Banker
Helping people with their basic banking needs with dedication and enthusiasm for more than 10 years. I have a strong understanding of my profession therefore I have helped numerous clients while remaining true to the bank I served. I am hard working and honest, with good customer care skills. I wish to serve a commercial bank and contribute to its net worth through good service.
Personal
Home Address
45, Oxford Lane, London, United KingdomNationality
United KingdomDriving License
YesDate of Birth
1986/06/05Relocation
YesAchievements
Achievements
Personal Skills
Pleasant
Confident
Reliable
Dedicated
Communicative
Knowledgeable
Facilitator
Technical Skills
- Consumer Banking
- Phone Banking Assistant
- Locker Operations
- Presentation Skills
- Product Knowledge
- Account Operations
- Loand and Credit
- Banking Queries
- Customer Relations
- Money Transfers
- Banking Helper
- Telephone Communication
- Customer Queries
- Report Writing
- Retail Banking
Languages
Spanish
Elementary ProficiencyEnglish (UK)
Native or Bilingual ProficiencyFrench
Professional Working ProficiencyWork Experience
British Bank
Personal Banker June 2014 to Present
I study loan applications and attach client information after verification to keep the acceptance procedure swift.
I als look after all the clients who need to open new accounts or require assistance with financial transactions. I am also available for regular clients over the phone. They can operate their account and manage their finances through me. I look after the clients and answer all kinds of queries.
Introducing new products and breifing the clients about investment benefits is also part of my job.
I als look after all the clients who need to open new accounts or require assistance with financial transactions. I am also available for regular clients over the phone. They can operate their account and manage their finances through me. I look after the clients and answer all kinds of queries.
Introducing new products and breifing the clients about investment benefits is also part of my job.
UK Bank
Personal Banker February 2013 to May 2014
Responsible for helping all clients with opening new acounts. It was also my duty to help all account holders with ttheir banking. From getting cheque books renewed to selling credit cards, I was in charge of all consumer-based duties.
I was also responsible for preparing reports on new methods of increasing profits and presenting them to the board of directors.
I was also responsible for preparing reports on new methods of increasing profits and presenting them to the board of directors.
North Bank
Personal Banking Assistant December 2009 to January 2013
Responsible for asking all walk in clients what the purpose of their visit was. I then helped all clients with whatever they needed to get done at the bank. I got cheques cleared and also deposited money for clients.
Helping clients in filling applications and forms was also my duty.
My primary duty was to provide the best customer service to all clients.
Helping clients in filling applications and forms was also my duty.
My primary duty was to provide the best customer service to all clients.
Education
King University
Masters — Bachelors Finance (August 2005 to March 2009)
Welsley School for Girls
Bacholers — GCE Advanced Level (September 2003 to May 2005)
Activities
& Interests
Meet People
Running
Reading
Cooking
Web Surfing
Online Shop
