Monitor sales levels to determine product volume adjustments, replenishment and allocations
Identified and documented sales opportunities through networking, internet research and cold-calling
xecuted local consumer marketing programs to increase foot traffic and build sales
Stephanie Williams
Retail Assistant Manager
Perceptive Assistant Retail Manager consistently applying leadership abilities and communication skills to ensure optimal level of customer service. Adept at managing staff issues including hiring training and shift scheduling. Specialize in increasing profits and exceeding customer expectations. Love to participate in trade and vendor conventions. Contribute to advertisement and promotional activities including in store and off-site events.
Education
London School of Economics
MBA (Accounting) (August 2007 to March 2009)
London Business School
BS (Business Management) (September 2003 to May 2007)
CATS College
GCE Advanced Level (February 2001 to January 2003)
Work Experience
Savings Mart
Assistant Retail Manager June 2013 to Present 13 years & 1 month
New Parkland Department Store
Assistant Retail Manager February 2011 to May 2013 2 years & 4 months
Ensured compliance with safety and loss prevention policies
Trained, managed and supervised a team of up to ten employees, volunteers and community service personnel.
Scheduled employee work hours, resolved conflicts as well as assisted them with their professional growth.
Trained, managed and supervised a team of up to ten employees, volunteers and community service personnel.
Scheduled employee work hours, resolved conflicts as well as assisted them with their professional growth.
Alpha Interactive
Assistant Store Manager February 2011 to March 2012 1 year & 2 months
Deliver great customer experience and meet all sales goals.
Managed everyday activities and ensured optimal levels of customer satisfaction.
Determined goals for all cross selling products and maintained good relationships.
Directly trained, hired and supervised over 20 employees to meet store sales goals.
Managed everyday activities and ensured optimal levels of customer satisfaction.
Determined goals for all cross selling products and maintained good relationships.
Directly trained, hired and supervised over 20 employees to meet store sales goals.
Family Shopping Store
Assistant Retail Manager April 2009 to January 2011 1 year & 10 months
Key point of contact for any inquiries, complaints, and customer service issues.
Established and maintained good working relationships with wholesale vendors.
Participated in trade and vendor conventions. Contributed to advertisement and promotional activities including in store and off-site events.
Established and maintained good working relationships with wholesale vendors.
Participated in trade and vendor conventions. Contributed to advertisement and promotional activities including in store and off-site events.
Trainings
Train & Coach
Skills
- Conflicts
- Sales Control Systems
- Market Research
- Team Supervision & Training
- Increase Sales
- Customer Relations
- Sales Management
- Strategy Development
- Retail Equipment
- Stock Managemenet
- Productivity
Langauges
French
Professional Working ProficiencySpanish
Elementary ProficiencyEnglish (UK)
Native or Bilingual ProficiencyPersonal Info
Driving License
YesHome Address
49 Featherstone Street London EC1Y 8SY, United KingdomDate of Birth
0000/00/00Freelance Available
YesGender
MaleRelocation
YesActivities
& Interests
Play with Dog
Park
Pool
Cooking
Badminton
Ski
Personal Skills
