
Philip Dean
Service Manager
Service Manager with passion of fixing and maintaining cars. I have a lot of experience with technical car servicing and customer service. I have been associated with big workshop set-ups and look for challenging jobs related with high-speed engines and heavy duty maintenance.
Education
Benton College
BS (Engineering) (September 2002 to May 2006)
Churchill High
High School (February 2000 to January 2002)
Work Experience
Belleville Motors
Service Manager February 2013 to Present 13 years & 5 months
Responsible for checking vehicles that come in for service and maintenance.
I book the vehicle after checking all the interior and exterior of the car. A form is filled in which all details of the condition of the vehicle have to be noted.
I supervise the service and ensure that all the work is done according to the requirement. Customer satisfaction is my priority and I ensure that all work is done according to the expectation of the customer.
I book the vehicle after checking all the interior and exterior of the car. A form is filled in which all details of the condition of the vehicle have to be noted.
I supervise the service and ensure that all the work is done according to the requirement. Customer satisfaction is my priority and I ensure that all work is done according to the expectation of the customer.
Toyota Motor Service Center
Service Manager April 2009 to January 2013 3 years & 10 months
Responsible for scheduling car appointments for regular maintenance services. It was my duty to inform all Toyota car buyers that their vehicles were due for the quarterly, bi-annually or annual service.
It was my responsibility to understand what parts and engine services were specified in all the timed services.
It was my duty to check the vehicles and then arrange mechanical servies according to the need of the vehicles.
It was my responsibility to understand what parts and engine services were specified in all the timed services.
It was my duty to check the vehicles and then arrange mechanical servies according to the need of the vehicles.
Best Cars
Service In Charge January 2007 to March 2009 2 years & 3 months
Responsible for greeting customers and booking their cars for service and wash.
I was in charge of checking the car before registering and informing the customer about the car services required.
I kept a log of the registered cars and also recieved payments for them.
I was in charge of checking the car before registering and informing the customer about the car services required.
I kept a log of the registered cars and also recieved payments for them.
Award
Customer Service Award
Technical Skills
- Auto Service Staff
- Engine Maintenance
- Vehicle Knowledge
- Automatic/Manual Transmission
- Maintenance
- Supervision
- Mileage Checks
- Engine Checks
- Vehicle Service
- Customer Relations
- Filter Checks
- Monthly Checks Routine
Langauges
English (US)
Native or Bilingual ProficiencyPersonal Info
Gender
MaleDate of Birth
1981/10/18Home Address
49 Featherstone Street London EC1Y 8SY, United KingdomMarital Status
SingleRelocation
YesDriving License
YesFreelance Available
YesNationality
United StatesActivities
& Interests
Painting
Volleyball
Cinema
Travelling
Driving
House Repair
Personal Skills