Service Manager Resume Sample

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Philip Dean

Service Manager

871 222 1156
www.example.com
0015873390142

Service Manager with passion of fixing and maintaining cars. I have a lot of experience with technical car servicing and customer service. I have been associated with big workshop set-ups and look for challenging jobs related with high-speed engines and heavy duty maintenance.

Education

Benton College

BS (Engineering) (September 2002 to May 2006)

Good student.

Churchill High

High School (February 2000 to January 2002)

Good student.
Work Experience

Belleville Motors

Service Manager February 2013 to Present 13 years & 5 months

Responsible for checking vehicles that come in for service and maintenance.
I book the vehicle after checking all the interior and exterior of the car. A form is filled in which all details of the condition of the vehicle have to be noted.
I supervise the service and ensure that all the work is done according to the requirement. Customer satisfaction is my priority and I ensure that all work is done according to the expectation of the customer.

Toyota Motor Service Center

Service Manager April 2009 to January 2013 3 years & 10 months

Responsible for scheduling car appointments for regular maintenance services. It was my duty to inform all Toyota car buyers that their vehicles were due for the quarterly, bi-annually or annual service.
It was my responsibility to understand what parts and engine services were specified in all the timed services.
It was my duty to check the vehicles and then arrange mechanical servies according to the need of the vehicles.

Best Cars

Service In Charge January 2007 to March 2009 2 years & 3 months

Responsible for greeting customers and booking their cars for service and wash.
I was in charge of checking the car before registering and informing the customer about the car services required.
I kept a log of the registered cars and also recieved payments for them.
Award

Customer Service Award

Received the customer service award in 2012 from Toyota Motors and was promoted to a higher position in Texas. Due to inability to shift, I gave up the position. I also received a cash prize for services.
Technical Skills
  • Auto Service Staff
  • Engine Maintenance
  • Vehicle Knowledge
  • Automatic/Manual Transmission
  • Maintenance
  • Supervision
  • Mileage Checks
  • Engine Checks
  • Vehicle Service
  • Customer Relations
  • Filter Checks
  • Monthly Checks Routine
Langauges

English (US)

Native or Bilingual Proficiency
Personal Info

Gender

Male

Date of Birth

1981/10/18

Home Address

49 Featherstone Street London EC1Y 8SY, United Kingdom

Marital Status

Single

Relocation

Yes

Driving License

Yes

Freelance Available

Yes

Nationality

United States
Activities & Interests
Personal Skills

Devoted

Balanced

Communicative

Cooperative

Organized

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