
Mona Simmons
Shift Leader
Hard working, responsible and always eager to learn, I supervise staff members and help in making the shift work go smoothly and easily. I follow the instructions of the manager well and ensure that all the work assigned to me is done well. I am confident that I can take up work in a busy restaurant or hotel or even in a food court. I wish to exercise my skills to benefit the organization I work for.
Education
Newville Culinary Art School
Diploma Culinary Art (September 1997 to May 1998)
Newville High
High School (February 1993 to January 1995)
Work Experience
Watkins Bar and Restaurant
Shift Leader February 2010 to Present 16 years & 5 months
I look after the staff and train new recruits. Hiring of new recruits according to the need of the restaurant is also my responsibility.
Bar stock and kitchen handling is overseen by me and I maintain an account of when to order licquor and what is being used more.
I also greet visitors and answer queries regarding the restaurant or bar. I ensure that all customers are served well and in case of any complains, the matter is solved properly. I keep a regular check on the cost and maintain ways to keep it under control. We have been able to double our profits during my service and have also renovated the dining hall and extended the bar.
Bar stock and kitchen handling is overseen by me and I maintain an account of when to order licquor and what is being used more.
I also greet visitors and answer queries regarding the restaurant or bar. I ensure that all customers are served well and in case of any complains, the matter is solved properly. I keep a regular check on the cost and maintain ways to keep it under control. We have been able to double our profits during my service and have also renovated the dining hall and extended the bar.
Mulberry Restaurant
Shift Leader April 2003 to January 2010 6 years & 10 months
Responsible for supervising staff memebers and ensuring efficient and good customer service. I was in charge of greeting guests and in case of any refund or complains, I handled situation amicably.
I also trained new recruits and kept a check on their performance. I was alert and always handling the kitchen and dining staff in a way to maximize their output.
I took care of the financial transactions such as salary payments and also checked all reciepts and payments with the cash register balance.
I also trained new recruits and kept a check on their performance. I was alert and always handling the kitchen and dining staff in a way to maximize their output.
I took care of the financial transactions such as salary payments and also checked all reciepts and payments with the cash register balance.
Jackson Diner
Shift Leader January 1999 to March 2003 4 years & 3 months
Responsible for supervising kitchen and dining staff. I looked after the cash register, payments and also kept a check on cost controlling.
I was in charge of greeting visitors and ensuring that they are served efficiently. I checked hygiene standards and whenever there was a crowd; I stepped up and worked in the kitchen alongside staff members.
I was in charge of greeting visitors and ensuring that they are served efficiently. I checked hygiene standards and whenever there was a crowd; I stepped up and worked in the kitchen alongside staff members.
Featured Projects
Charity Support Campaign
superior relationships with all business clients.
Project Title
Project Title
Technical Skills
- Efficiency
- Cash Handling
- Report Writing
- Basic Kitchen Equipment
- Greeting Customers
- Pleasant Welcome
- Customer Relations
- Staff Placement
- Serving Coffee
- Staff Supervision
- Cooking Basics
- Coffee Machine
Langauges
Spanish
Elementary ProficiencyEnglish (US)
Native or Bilingual ProficiencyItalian
Professional Working ProficiencyPersonal Info
Date of Birth
1977/03/11Home Address
49 Featherstone Street London EC1Y 8SY, United KingdomRelocation
YesNationality
United StatesDriving License
YesMarital Status
SingleFreelance Available
YesGender
MaleActivities
& Interests
Cinema
TV
Socialising
Eating
Meet People
Cooking
Personal Skills