Managed daily dispatch operations for a fleet of 75+ trucks, ensuring timely pickups and deliveries across the continental US.
Implemented new route optimization software, reducing fuel consumption by 12% and improving on-time delivery rates to 98%.
Coordinated with drivers, brokers, and customers to resolve real-time issues, minimizing delays and maintaining high service standards.
Mentored junior dispatchers on best practices, DOT regulations, and effective communication strategies.
Successfully negotiated with carriers and clients to secure optimal rates and maximize profitability on over 500 loads monthly.
Michael Johnson
Truck Dispatcher
Strategic Truck Dispatcher optimizing routes and maximizing fleet efficiency.
Highly experienced and results-driven Truck Dispatcher with over 8 years of expertise in logistics and transportation management. Proven ability to optimize routing, enhance on-time delivery rates, and ensure DOT compliance for diverse fleets. Adept at leveraging advanced TMS and ELD systems to streamline operations and reduce operational costs. He excels at real-time problem-solving and maintaining strong communication with drivers and clients. Seeking to apply his strong communication, problem-solving, and decision-making skills to contribute to a dynamic team and drive operational excellence in a challenging environment.
Work Experience
Apex Logistics Solutions - Dallas, TX
Senior Truck Dispatcher March 2018 to Present 8 years & 4 months
Global Freight Carriers - Fort Worth, TX
Truck Dispatcher June 2014 to February 2018 3 years & 9 months
Dispatched 40-50 trucks daily, managing schedules, routes, and load assignments for regional and long-haul operations.
Monitored driver hours of service (HOS) and ensured ELD compliance, reducing violations by 15%.
Utilized TMS (Transportation Management System) to track shipments, update clients, and manage driver logs.
Addressed driver concerns and provided support to ensure safe and efficient operations.
Collaborated with the maintenance department to schedule vehicle servicing and repairs, minimizing downtime.
Monitored driver hours of service (HOS) and ensured ELD compliance, reducing violations by 15%.
Utilized TMS (Transportation Management System) to track shipments, update clients, and manage driver logs.
Addressed driver concerns and provided support to ensure safe and efficient operations.
Collaborated with the maintenance department to schedule vehicle servicing and repairs, minimizing downtime.
Professional Development Courses
Advanced Dispatching & Fleet Management
American Trucking Associations (ATA) (October 2019 to October 2019)
- https://www.trucking.org/
DOT Compliance & Safety Regulations
National Transportation Institute (May 2017 to May 2017)
- https://www.ntionline.com/
Education
Dallas Community College
Associate of Science (September 2012 to May 2014)
Northwood High School
High School Diploma (September 2004 to June 2008)
Certifications
Certified Logistics Associate (CLA)
Manufacturing Skill Standards Council (MSSC) (March 2014 to March 2019)
- https://www.msscusa.org/
Professional Skills
- TMS Software (McLeod, TMWSuite)
- ELD Compliance & Monitoring
- Route Optimization & Planning
- DOT Regulations & Safety
- GPS Tracking Systems
- Load Board Management
- Freight Brokerage Support
- Microsoft Office Suite
- Customer Relationship Management (CRM)
- Data Analysis & Reporting
Langauges
English
NativeSpanish
Professional Working ProficiencyPersonal Info
Location
Dallas, TXNationality
AmericanMarital Status
SingleNotice Period
2 weeksGender
MaleDate of Birth
1988-07-15Activities
& Interests
Hill Walking
Dancing
Table Tennis
Play with Dog
Reading
Personal Skills
