Benjamin Wing
Customer Service Agent
Amicable and helpful towards customers seeking answers to queries. I have been in the customer care business for more than a decade and so far, I have helped millions of people in a friendly manner, which makes them come back to me. I have developed good relations with customers on the basis of services and friendly attitude. I wish to work as a customer service agent to make the lives of customers easier, even if it is in a small way.
Education
Washington College
Bachelor Business Administration (September 1995 to May 1999)
Washington High School
High School Degree (July 1993 to May 1995)
Work Experience
Food Service Customer Care
Customer Service Agent April 2009 to Present 17 years & 3 months
Responsible for dealing with customers who walk in the food catering department. I answer all kinds of queries and questions.
Also responsible for dealing with irate customers who look for different food items and have complains.
I empathetically help them register complains and offer refunds and exchanges.
Also responsible for dealing with irate customers who look for different food items and have complains.
I empathetically help them register complains and offer refunds and exchanges.
Aviation Department
Airline Customer Service Agent January 2000 to March 2009 9 years & 3 months
Responsible for greeting all customers and assisting them in the best possible way.
Dealing patiently with passengers and answering their queries is also a part of my job.
Helping passengers with check-ins is also my duty. I take care of the physically impaired passengers and assist them in boarding the aircraft.
Dealing patiently with passengers and answering their queries is also a part of my job.
Helping passengers with check-ins is also my duty. I take care of the physically impaired passengers and assist them in boarding the aircraft.
Achievements
Excellent Employee Award
Food Service Customer Care Award
Technical Skills
- Complain Recording
- Time Management Skills
- Communication Skills
- Leadership
- Information
- Form Application
- Customer Relations
- Team Work
- Patience
- Attentiveness
- Problem Solving
- Calming Attitude
Langauges
English (US)
Native or Bilingual ProficiencyPersonal Info
Nationality
United StatesDate of Birth
1977/10/16Gender
MaleDriving License
YesMarital Status
MarriedHome Address
49 Featherstone Street London EC1Y 8SY, United KingdomRelocation
YesFreelance Available
YesActivities
& Interests
TV
Meet People
Web Surfing
Gym
Yoga
News
Personal Skills
