Ceren Orhan
Technical & Quality Manager - Middle East & Africa
A dedicated target and solution driven food service professional with more than 11 years of experience in the industry with managing and handling various national and international restaurant operators and distributors with their technical and quality inquiries, building and maintaining strategic relationships by providing solution to their businesses. Responsible for the strategic delivery of technical and quality solutions to our customers, and being support to our Middle East commercial team. Specialize in technical and quality management of frozen fries and its processing with strong commercial sales, and account management background with proven records.
Koc University, Istanbul Turkey
Bachelors of International Relation & Political Science (September 2004 to August 2009)
Aarhus University of Denmark and Aarhus Business School
Erasmus Exchange Study of Business Administration & Marketing (January 2008 to May 2008)
Lambweston Meijer
Technical & Quality Manager December 2018 to Present 7 years & 7 months
LambWeston/Meijer V.O.F., Dubai UAE – Food Service Division
Regional Account Manager Hotels UAE & Area Sales Manager Turkey May 2016 to December 2018 2 years & 8 months
Developed structured sales plans emphasizing on customer segmentation, offering innovative solution based on operator needs, product value maximization and product demonstration with key users (e.g. executive chefs). Develop joint business plan with key accounts and implemantation throught the year.
Successfully negotiated regional contracts for international and regional group of key accounts such as Hilton Middle East, Marriot International, Jumeirah Group, Emaar, Rotana Middle East, and Kerzner Group/Atlantis.
Achieved a steady 22% growth in sales volume on average for the years of 2016 and 2017; with a solid market share of 75% of the hotel and entertainment segments.
LambWeston/Meijer V.O.F., Dubai UAE – Food Service Division
Regional Account Manager UAE December 2014 to May 2016 1 year & 6 months
Developed new sales opportunities, and service the needs of established accounts by utilizing excellent product knowledge to educate and train customers on storage, handling and preparing products.
Lead customer relationship building strategies for key customers by targeting them with value added products while maximizing profits.
Transmed Overseas Incorporated SAS, Dubai UAE – Food Service Division
Unit Manager – Hotel & Catering Channel February 2014 to November 2014 10 months
Understand and communicate sales and margin target and ensure team and objectives alignment.
Adopt the key sales methodologies with all Hotel and Catering channels to implement and achieve the sales forecast plans & objectives set by management; to establish strong links and account penetration strategies with institutional and food service chain customers.
Monitoring the sales performance including oversight of collection of receivables with agreed payment terms and conditions. Lead a team of seven people with day-to-day involvment in their technical training, coaching, task delegation, and provision of constructive feedback.
Transmed Overseas Incorporated SAS, Dubai UAE – Food Service
Unit Manager – Hotel Channel July 2012 to February 2014 1 year & 8 months
Transmed Overseas Incorporated SAS, Dubai UAE – Food Service
Account Executive January 2011 to July 2012 1 year & 7 months
GTT Foods, Dubai UAE
Business Development Assistant – Import Export November 2009 to January 2011 1 year & 3 months
- Negotiation
- Key Account Management
- Food Service/FMCG/ Sales
- Category Management
- Processing Frozen fries
- Forecast/Budget/Pricing
- Strategic Planning & Execution
- Customer Relation Management
- Business Planning
- Market Intelengency
- Technical & Quality Frozen fries