
Kent John
Regional Manager
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Highly experienced and dedicated Regional Manager Retail with a superb record of client service and employee motivation. Adept at handling multiple simultaneous client service needs with complete courtesy and professionalism. Strong innovator with a creative and energetic approach to performance improvement strategies.
Education
London School of Economics
MBA (Marketing) (August 2007 to March 2009)
London Business School
BS (Business Management) (September 2003 to May 2007)
CATS College
GCE Advanced Level (February 2001 to January 2003)
Work Experience
Activant Corporation Inc
Regional Manager June 2013 to Present 13 years & 1 month
Oversaw regional store operation to ensure adequate revenue goal performance at or under budget.
Developed a sales-driven and expense conscious Region through selection and development of key store personnel.
Achieved lowest turnover in the company through training and compliance of operating procedures.
Developed a sales-driven and expense conscious Region through selection and development of key store personnel.
Achieved lowest turnover in the company through training and compliance of operating procedures.
TruLine Apparel In
Regional Manager February 2011 to May 2013 2 years & 4 months
Ensured adequate staffing to provide excellent customer service.
Exceeded performance targets established by the Texas Workforce Commission.
Prepared and reviewed quarterly market reports.
Exceeded performance targets established by the Texas Workforce Commission.
Prepared and reviewed quarterly market reports.
Dexter Rand Tobacco
Regional Sales Manager April 2009 to January 2011 1 year & 10 months
Established customer-service standards that exceeded customers' expectations
Designed and implemented company's first "Advanced Store Manager" training program
Designed and implemented company's first "Advanced Store Manager" training program
OTHERS
Trainings
Technical Skills
- Sales Control Systems
- Business Plans
- Advertising
- Lead Generation
- Sales Management
- Data Analysis
- Market Research
- Strategy Development
- Customer Relations
- Sales Calls
Langauges
Spanish
Elementary ProficiencyFrench
Professional Working ProficiencyEnglish (UK)
Native or Bilingual ProficiencyPersonal Info
Driving License
YesHome Address
49 Featherstone Street London EC1Y 8SY, United KingdomMarital Status
MarriedDate of Birth
0000/00/00Freelance Available
YesRelocation
YesGender
MaleNationality
United KingdomActivities
& Interests
Pool
Taking Bath
Meet People
Ski
Cycling
Gardening
Personal Skills